Dehradun — In a joint operation, the Uttarakhand Special Task Force (STF) collaborated with Dehradun police to shut down a suspected illegal call centre operating from GMS Road. Investigators say the outfit used a 32‑slot SIM box to route calls through personal mobile numbers, sidestepping the legally required 1600‑series helpline.

Items confiscated at Singh Asset Recon Services

The raid targeted the offices of SINGH ASSET RECON SERVICES PRIVATE LIMITED (SARS). Among the seized equipment were:

  • A DINSTAR 32‑slot SIM box
  • 45 SIM cards
  • A laptop
  • Two routers
  • Two ATM cards
  • Various ancillary electronic devices

Customer information uncovered

Forensic analysis of the laptop revealed files that appear to contain credit‑card details from several banks, including SBI, Bank of Baroda, Axis Bank, Poonawalla Finance, Yes Bank and RBL Bank. Police are currently tracing how this data was obtained and intended to be used.

Method of operation

According to statements from investigators, agents posed as representatives of credit‑card issuers, promoting “benefits” and urging immediate deposits. In several cases, callers allegedly resorted to pressure tactics, threats or intimidation to force victims into sharing sensitive information or wiring money.

The scheme did not employ the authorized 1600‑series numbers. Instead, each call was funneled through a personal mobile handset, a capability enabled by the confiscated SIM box, which can mask the true origin of the call.

Staffing and compensation

Authorities identified roughly 39 young men and women working on the floor, all compensated on a commission‑only basis for securing “appointments” or “sales” over the phone.

Two senior managers of the firm were taken into custody: company manager Laxman Prasad and regional manager Jagmohan Singh Rawat. A case has been lodged at Dehradun’s Cyber Crime Police Station under Crime No. 49/2026. Investigators are invoking provisions of the Bharatiya Nyaya Sanhita, the Information Technology Act and the Telecommunications Act.

Continuing investigation

Investigators are still examining the seized devices, call logs and customer data to map the full extent of the operation and locate any additional participants.